Refund and Policies

Refund Policy:

E Waters Designs does not offer returns or exchanges for change of mind for all products.

In the unlikely event that a print has become damaged in transit please follow the below instructions and forward the information to ewatersdesigns@gmail.com

- Photograph the artwork/merchandise BEFORE opening as seen in its original packaging UNOPENED. 
- Photograph the damage on the artwork/merchandise.

If an artwork or merchandise is lost in transit a refund or replacement can be discussed.

If you have bought the wrong size merchandise please email E Waters Designs, upon approval you will have to return/ship your merchandise back to E Waters Designs and a size exchange will be completed. 

PLEASE NOTE:

All photographs of artworks and merchandise displayed on computers and or phone screens may slightly differentiate to the physical product. An exchange or refund is not accepted for this so please keep it in mind when selecting products. It is noted in the description that prints have a warm white finish. 

PLEASE NOTE:

Artworks and Merchandise all naturally age. E Waters Designs does not accept returns on natural aging. 

Artwork Handling Disclaimer & Liability Policy

 


Important Notice:

Our artworks are handcrafted and packaged with care. However, once an artwork leaves our hands, its proper handling, hanging, and long-term care become the responsibility of the customer. By purchasing or displaying our artwork, you acknowledge and agree to the following terms:

 

🔹 HANGING & INSTALLATION

  • Some of our artworks include hanging wire, hooks, or other hanging mechanisms. These are provided as a convenience and may require proper installation to suit the wall type or environment.
  • It is the customer’s responsibility to ensure that any artwork is safely and securely mounted using the appropriate hardware and tools for your wall type (e.g., plaster, brick, concrete, drywall).
  • We strongly recommend professional installation for heavy, large, or high-value pieces.

 

🔹 HANDLING ARTWORK

  • Always handle artwork with clean, dry hands or gloves to avoid damage to surfaces.
  • Never lift artwork by the hanging wire alone. Always support the artwork from underneath when moving it.

 

 


🔹 DAMAGE & LIABILITY WAIVER

 

By purchasing or accepting delivery of artwork, you agree that:


  • E Waters Art and Designs is not responsible for any damage, breakage, injury, or loss resulting from incorrect handling, improper hanging, accidental falls, or environmental factors (e.g., humidity, direct sunlight, heat).
  • We are not liable for any damage to your property or persons caused by artworks falling from walls or any failure of mounting systems.
  • The customer assumes full responsibility for the safe installation and care of their purchased artwork.

 

 

 

🔹 CARE RECOMMENDATIONS

 

  • Avoid hanging artwork in areas with excess humidity, extreme temperature fluctuations, or direct sunlight.
  • Keep artwork away from areas where it may be knocked or disturbed, especially in homes with pets or children.

 

If you have any questions about how to safely display or care for your artwork, please contact us before installation.

Thank you for supporting handmade art – we hope it brings beauty to your space for years to come.

 

Magnets:

Magnet Safety Disclaimer & Liability Policy

Important Safety Notice:

Our handmade magnets are crafted with care and intended for decorative use only. However, magnets can pose a serious safety risk if not handled or stored properly. By purchasing or using our products, you acknowledge and agree to the following safety and liability terms:


🔹 CHOKING HAZARD WARNING

  • Small Parts: These magnets may contain small components that can pose a choking hazard to children, pets, or individuals who may accidentally ingest them.
  • Not a Toy: These items are not intended for children under 14 years of age. Keep all magnets out of reach of young children and animals at all times.

🔹 MAGNET SAFETY

  • Swallowing Hazard: Ingested magnets can cause serious injury or death. If more than one magnet is swallowed, they can attract inside the body and cause severe damage to internal organs.
  • If ingestion occurs, seek immediate medical attention.
  • Avoid placing magnets near electronic devices, as magnets can interfere with pacemakers, credit cards, and other electronics.

 

🔹 LIABILITY WAIVER

By purchasing or using our magnet products, you agree that:


  • E Waters Art and Designs is not responsible for any injuries, damages, or incidents that may result from misuse, neglect, or unintended use of our products.
  • The customer assumes all responsibility and risk associated with the use, handling, and storage of magnet products.
  • It is the buyer’s responsibility to use the products in a safe manner and to ensure they are kept out of reach from vulnerable individuals and animals.

If you have any questions about magnet safety, please contact us before purchasing.

Thank you for supporting handmade art – and using it safely!